Shipping

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

As we are a small brand, at this time, shipments will go out every Wednesday. When possible, we will ship your Parker James sooner. Thank you for your patience as we continue to grow. 

Due to COVID- 19, our carriers have been experiencing slight delays in shipping, so please allow for 7-15 business days (Monday thru Friday, excluding weekends and holidays) for your ground orders to arrive. We apologize for any inconvenience and are working hard to get you your Parker James as soon as we can. Thank you so much for your patience and understanding.

We use either USPS or FedEx for shipping within the United States of America.

 Please note: For Alaska and Hawaii, there is a flat-rate Ground shipping charge on all orders of $19, and a charge of $48 for Expedited shipping.

Not available at the time: International shipping and orders. 

Returns & Exchanges

Parker James’s policy is to issue a refund for qualified merchandise returned in original, unused condition within 30 days of your shipment confirmation date for most items, exceptions stated below. Items must be unworn and tags must be attached. Clearance and final sale items are not eligible for a return, refund, or credit. 

Merchandise that appears to be worn and/or washed and not in its original/sellable condition may result in a delayed refund/exchange, or may not qualify for a refund or exchange. In these cases, the item(s) will be returned to you.

Once a return is received, it takes 7-14 business days to process and 3-5 business days for the refund to be credited to the payment method used at the time of purchase.

Please note: For all U.S. orders, original shipping and handling charges are not refundable, however, if you need to return your item, the return shipping is on us!